4-in-1 Management Platform
Complete sanitation infrastructure management.
Integrated system connecting public users, unit operators, area executives, and operations managers through AI-powered monitoring and IoT sensors. Deployed at 270+ LooCafe locations in Hyderabad.
Operations Dashboard - Real-time monitoring across all deployed units
Four connected applications.
Single platform serving four distinct user roles - from public sanitation access to district-wide operations management. All data synchronized in real-time through cloud infrastructure.
Public User
Mobile app for locating and accessing ReFlow units with real-time availability status.
- GPS location finder with Google Maps integration
- Live occupancy status (occupied/vacant)
- Cleanliness score (0-100 scale)
- Accessibility features indicator (ADA compliance)
- Issue reporting with photo upload
- Offline mode with cached location data
Unit Operator
Daily operations management for on-ground staff managing individual units.
- Daily checklist (8 cleaning tasks, 12 maintenance checks)
- Photo documentation (before/after with timestamp)
- Consumables inventory (soap, paper, sanitizer)
- Maintenance issue logging with priority levels
- Revenue tracking (ads, recycling, sustainability income)
- Shift handover notes and communication
Area Executive
Field supervision for managing 10-50 units across a district with AI assistance.
- Multi-unit oversight dashboard (up to 50 units)
- AI image analysis with Google Gemini AI
- Damage cost tracking (automated from photos)
- Performance metrics per unit (uptime, cleanliness)
- Team coordination and task dispatch
- Route optimization for field visits
Operations Manager
District-wide management with AI summaries and historical analytics.
- District-wide dashboard (1-1,000+ units)
- AI-powered daily summaries (Google Gemini AI)
- Multi-year historical data (3+ years stored)
- Budget tracking (maintenance, consumables, labor)
- Predictive maintenance alerts
- Strategic planning insights and recommendations
Why ReFlow Technology?
Comparing traditional public toilet management with the ReFlow AI-driven approach.
| Feature | Traditional Public Toilets | ReFlow Platform |
|---|---|---|
| Monitoring | Manual, sporadic inspections | 24/7 Real-time IoT Sensors |
| Maintenance Response | Reactive (days/weeks) | Proactive (< 2 hours) |
| Cleanliness Verification | Paper checklists (unreliable) | AI Photo Analysis & Digital Logs |
| User Feedback | Rarely collected | In-app Reporting & Rating |
| Data & Analytics | None | Full Historical & Predictive Data |
AI-powered monitoring.
Google Gemini AI Integration
Google's advanced Gemini 3.0 Flash AI model analyzes daily operational photos, generates summaries, and provides predictive insights for maintenance and performance optimization.
- Image Analysis: Automated cleanliness scoring (0-100 scale) from daily photos
- Damage Detection: Identifies broken fixtures, vandalism, wear with cost estimates
- Anomaly Alerts: Detects unusual patterns (occupancy spikes, supply shortages)
- Daily Summaries: Natural language reports generated automatically
- Predictive Maintenance: Forecasts equipment failures based on historical data
AI Dashboard - Gemini AI analyzes unit photos and generates actionable insights
AI Performance Impact
Compared to manual inspection (92% agreement with human supervisors)
Automated photo analysis eliminates manual unit inspections
IoT sensor infrastructure.
IoT Dashboard - Real-time sensor data from all units worldwide
Real-time sensor network
Integrated with Ixora Security for 24/7 monitoring and under 2-hour response to alerts across all deployed units.
- Occupancy Sensors: Infrared motion detection, real-time availability updates
- Stink Sensors: Advanced odor detection (ammonia, hydrogen sulfide) for air quality monitoring
- Usage Tracking: Entry counters, duration monitoring, peak hour analysis
- Water Quality: pH, TDS, turbidity sensors (B-CRT units)
- Solar Power: Battery level, generation rate, consumption tracking
- Maintenance Alerts: Low consumables, equipment failures, anomalies
- Security Integration: 24/7 monitoring via Ixora Security platform
System architecture.
Cloud Infrastructure
- Multi-region deployment (Asia-Pacific, Europe, North America)
- 99.9% uptime SLA with automatic failover
- Scalable from 1 to 10,000+ units without performance degradation
- Edge caching for low-latency mobile app response (<200ms)
- Encrypted data transmission (TLS 1.3) and at-rest (AES-256)
Data Storage
- Time-series database for sensor data (1-minute intervals)
- Multi-year historical storage (3+ years, compressed)
- Image storage with automatic compression (WebP, 60% size reduction)
- Redundant backups (3 geographic regions)
- GDPR-compliant data handling and user privacy controls
Mobile Applications
- Progressive Web Apps (PWA) for iOS and Android
- Offline-first architecture with sync when connected
- Native camera integration for photo documentation
- Push notifications for alerts and task reminders
- Automatic updates (no app store delays)
Integration APIs
- RESTful APIs for government system integration
- Webhook support for real-time event notifications
- Custom reporting endpoints for ministry dashboards
- Data export (CSV, JSON, Excel) for compliance reporting
- Single Sign-On (SSO) support for enterprise deployment
Proven results from real-world deployment.
Operational data from 270+ LooCafe locations in Hyderabad, managed by Ixora Group since 2018. The platform delivers measurable cost savings while improving service quality across all facilities.
Operations Team Reduction
AI monitoring enables 1 area executive to manage 50 units (previously 20). Districts reduce field staff from 15 supervisors to 6 for 300 units.
Platform Uptime
Real-time IoT alerts and predictive maintenance ensure continuous availability. Issues resolved in under 2 hours via Ixora Security integration.
Historical Data
Platform stores 3+ years of operational data per unit. Enables trend analysis, budget forecasting, and strategic infrastructure planning.
Annual Platform Cost
Cloud hosting, AI processing, mobile apps, and support included. ₹25K per unit annually (vs. ₹90K for manual supervision equivalent).
B-CRT Technical Architecture
The B-CRT (Blackwater-Circular Reinvented Toilet) represents the most advanced implementation of the Gates Foundation's "Reinvent the Toilet" initiative globally. Housed in a 40-foot container (20-foot variant available), each unit features comprehensive treatment, power, and monitoring systems.
Unit Specifications
- Container Size: 40-foot (20-foot variant available)
- Toilet Cubicles: 6 individual units
- Daily Capacity: 300+ users per day
- Treatment Capacity: 2,000-3,000L wastewater daily
- Water Recovery: 95-98% efficiency
- Annual Water Savings: 420,000-600,000 liters per unit
8-Stage Treatment Process
- Pre-treatment: 2mm screening and solids separation
- Primary Anaerobic Digestion: 2,000L bioreactor for organic breakdown
- Secondary Aerobic Treatment: Fine-bubble diffusion aeration
- Membrane Filtration: 0.04 micron ultrafiltration
- Advanced Oxidation: UV-C (254nm wavelength) disinfection
- Activated Carbon Filtration: Trace contaminant removal
- Mineralization: pH stabilization to 6.8-7.2
- Final Disinfection: Real-time quality monitoring
Solar Power System
- Solar Panels: 9 panels × 450W = 4.05kWp capacity
- Daily Generation: 16-20kWh maximum yield
- Battery Storage: 6 lithium iron phosphate systems
- Storage Capacity: 20kWh total
- Off-Grid Operation: 72+ hours continuous operation
- Daily Consumption: 12-15kWh under normal conditions
- Grid Connection: Automatic switchover capability
IoT Monitoring System
- Monitoring Points: 35+ sensors per unit
- Water Quality Sensors: pH, TDS, turbidity, BOD, COD
- Power Monitoring: Battery level, generation rate, consumption
- Treatment Monitoring: Flow rates, pressure, temperature
- Connectivity: Multi-redundant 4G/LTE with LoRaWAN backup
- Edge Computing: Industrial-grade processing with redundant storage
- Security: End-to-end encryption with role-based access
Sludge Treatment
- Volume Reduction: >90% compared to conventional systems
- Treatment Process: Enzymatic pre-treatment with thermal disinfection (70°C)
- End Product: Class A Biosolids per EPA standards
- Maintenance Cycle: Extraction required only once every 9-12 months
- Zero Discharge: Complete elimination of sewage system dependencies
Water Management
- Initial Charge: 10,000 liters during commissioning
- Self-Sufficiency: Years of operation without external water requirement
- Treatment Standard: ISO30500 water quality output
- Reuse Capability: Treated water suitable for flushing and non-potable uses
- Real-Time Monitoring: Continuous water quality tracking
Sludge Harmless Disinfection Device
State-of-the-art maintenance solution for long-term sludge management.
Automated Maintenance
An introductory SOTA machine for sludge cleaning in the sedimentation phase. Designed to handle 1000L/day capacity with complete pathogen elimination.
- Capacity: 1000L/day treatment volume
- Efficiency: Handles 200 flushes/day equivalent sludge
- Pathogen Removal: 100% coliform removal
- Output: Harmless, odorless biosolids suitable for fertilizer
Performance Metrics
| Parameter | Influent | Effluent |
|---|---|---|
| CODcr (mg/L) | ≤1000 | ≤50 |
| BOD (mg/L) | ≤200 | ≤10 |
| NH3-N (mg/L) | ≤250 | ≤5 |
B-CRT unit control
B-CRT 8-stage water treatment system controlled remotely via browser interface. Operators adjust flow rates, monitor treatment stages, and manage water recycling from the operations dashboard.
- Remote valve control for all 8 treatment stages
- Real-time water quality monitoring (BOD, COD, TSS, pH)
- Flow rate adjustment (10,000L daily capacity management)
- Treatment efficiency tracking and alerts
- Energy consumption optimization (solar power integration)
B-CRT Control Interface - Remote treatment system management
Technology stack.
AI & Machine Learning
- Google Gemini AI: Image analysis, damage detection, daily summaries
- Predictive Models: Maintenance forecasting, usage pattern analysis
- NLP Processing: Issue report categorization, sentiment analysis
Backend Infrastructure
- Cloud Platform: Multi-region deployment with auto-scaling
- Database: Time-series DB for sensor data, SQL for relational data
- API Gateway: RESTful APIs with rate limiting, authentication
Frontend Applications
- Mobile Apps: React Native PWA (iOS, Android, web)
- Dashboard: Real-time data visualization, responsive design
- Offline Support: Service workers, local storage, sync queue
IoT & Hardware
- Sensors: Occupancy (IR), water quality, solar monitoring
- Connectivity: 4G LTE, Wi-Fi, offline buffer (24-hour capacity)
- Edge Processing: Local data aggregation before cloud transmission
Security & Compliance
- Encryption: TLS 1.3 in transit, AES-256 at rest
- Authentication: OAuth 2.0, SSO support, role-based access
- Compliance: GDPR-compliant data handling, audit logs
Integration & APIs
- Government Systems: Open APIs for ministry dashboard integration
- Webhooks: Real-time event notifications for external systems
- Data Export: CSV, JSON, Excel for compliance reporting
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Mobile-first operations
All four user roles access the platform via mobile apps with offline capability. Field staff document operations without internet connectivity - data syncs automatically when connection is restored.
Progressive Web Apps
Works on any device - iOS, Android, desktop. No app store approval delays for updates.
Offline-First Architecture
24-hour local storage buffer. Operations continue without internet - syncs when connected.
Native Camera Integration
Photo documentation with automatic compression (60% size reduction) and geotag metadata.
Deploy district-wide management
Schedule a 45-minute technical demonstration. Review the platform with our operations team, discuss government system integration requirements, and plan deployment timeline.
Includes live dashboard walkthrough, API documentation, and deployment planning for your district.