Terms of Service

1. Introduction

Welcome to ReFlow Toilets ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website at reflowtoilets.com and our B-CRT (Bio-Circular Resource Technology) sanitation solutions. By accessing our website or engaging with our services, you agree to be bound by these Terms.

ReFlow Toilets is a brand of IRISE TOILETS PRIVATE LIMITED, part of the Ixora Group, providing innovative, technology-enabled public sanitation solutions for districts, municipalities, and government bodies across India.

2. Use of ReFlow B-CRT Solutions

2.1 Access to Solutions

ReFlow B-CRT toilet facilities are deployed through partnerships with districts, municipal corporations, and government entities. Access to facilities is governed by the terms of deployment agreements with respective government bodies.

2.2 Technology Features

Our B-CRT units are equipped with IoT sensors for monitoring performance, water recycling efficiency, energy consumption, and maintenance needs. This technology helps optimize operations and ensure sustainability. No personal identification data is collected through these sensors.

3. Website Use

3.1 Permitted Use

You may use our website for informational purposes, to learn about our B-CRT technology, explore deployment opportunities, respond to RFPs, and contact us for government partnership inquiries.

3.2 Prohibited Activities

You agree not to:
• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or other harmful code
• Scrape, copy, or redistribute our content without permission
• Interfere with the proper functioning of the website
• Misrepresent your authority to act on behalf of government entities

4. Intellectual Property

All content on this website, including but not limited to text, images, logos, designs, B-CRT technology descriptions, and the ReFlow brand, is the property of IRISE TOILETS PRIVATE LIMITED or its licensors. This content is protected by intellectual property laws.

The ReFlow Toilets name, logo, B-CRT technology, and related marks are trademarks of IRISE TOILETS PRIVATE LIMITED. You may not use these marks without our prior written consent.

5. Government and Municipal Partnerships

Information provided on our website regarding B-CRT technology, deployment models, technical specifications, and partnership opportunities is for informational purposes only. All government partnerships, tenders, and deployment agreements are subject to separate written contracts.

We reserve the right to modify our technology specifications, partnership terms, and offerings at any time to incorporate improvements and advancements.

6. Privacy and Data

Your use of our website and engagement with our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

For contact form submissions and government inquiries, we collect only the information you voluntarily provide to respond to your requests and facilitate partnership discussions.

7. Disclaimer of Warranties

Our website and information are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
• The website will be available at all times without interruption
• The information on the website is always complete or current
• The website is free of errors or security vulnerabilities

Technical specifications and performance metrics of B-CRT technology are subject to site conditions and deployment configurations.

8. Limitation of Liability

To the maximum extent permitted by law, IRISE TOILETS PRIVATE LIMITED and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or engagement with our services.

9. Indemnification

You agree to indemnify and hold harmless IRISE TOILETS PRIVATE LIMITED, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our services.

10. Third-Party Links

Our website may contain links to third-party websites, including government portals and partner organizations. We are not responsible for the content, privacy policies, or practices of these external sites. Accessing third-party links is at your own risk.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact us:

IRISE TOILETS PRIVATE LIMITED
(Part of Ixora Group)
Jubilee Hills, Hyderabad, Telangana 500033
India

Email: hello@reflowtoilets.com
Website: reflowtoilets.com